Terms of service
These Terms of Service govern your access to and use of BrightWave29.space and your purchase of products from BrightWave29.
By accessing our website, creating an order, purchasing a product, or otherwise using our services, you agree to these Terms of Service to the extent permitted by applicable law.
1. About BrightWave29
BrightWave29 is an online retailer established in 2022 specializing in bath and body care accessories, including bath brushes, long-handle back scrubbers, silicone scrubbers, exfoliating brushes, loofah products, and related accessories.
References to “BrightWave29,” “we,” “our,” or “us” refer to the operator of BrightWave29.space.
2. Online Store Use
You may use our website only for lawful purposes.
You agree not to misuse the website, attempt to interfere with its security or functionality, introduce malicious software, engage in fraudulent transactions, impersonate another individual, or use the website in violation of applicable laws or regulations.
3. Product Information
We make reasonable efforts to present product descriptions, photographs, dimensions, colors, materials, features, and other information accurately.
However, colors may appear differently depending on your screen, lighting, display configuration, and device. Minor variations may also occur where products are available in multiple colors or manufacturing batches.
Measurements may be approximate unless expressly stated otherwise.
4. Prices and Availability
Product prices and availability may change from time to time.
Adding an item to your shopping cart does not guarantee its availability. In rare circumstances, an item may become unavailable after an order has been submitted.
If we cannot fulfill an order, we may cancel the affected item or order and issue an appropriate refund.
5. Orders
Submitting an order constitutes an offer to purchase the products included in that order.
We reserve the right, where legally permitted, to decline or cancel an order for legitimate reasons, including suspected fraud, payment problems, obvious pricing errors, inventory shortages, shipping restrictions, or incorrect customer information.
If payment has already been collected for an order that we subsequently cancel, an appropriate refund will be issued.
6. Payment
Customers agree to provide accurate, current, and complete billing and payment information.
Payment processing may be performed by third-party payment providers. Their own terms, privacy practices, security procedures, and processing requirements may apply.
7. Shipping
BrightWave29 currently provides free worldwide shipping.
Our estimated delivery timeframe is 7–10 days. This is an estimate rather than a guarantee unless applicable law provides otherwise.
Additional information is available in our Shipping Policy.
8. Returns and Refunds
BrightWave29 offers eligible customers free returns and refunds within 30 days of delivery, subject to our Return & Refund Policy and applicable law.
Customers should review that policy before initiating a return.
9. Personal-Care Products
Our products are general bath and personal-care accessories. Product descriptions and website content are provided for general informational purposes and should not be interpreted as medical advice, diagnosis, or treatment.
Customers should use products according to their intended purpose and any instructions provided with them.
If irritation or discomfort occurs, discontinue use as appropriate and seek professional advice when necessary.
10. Intellectual Property
Unless otherwise stated, the BrightWave29 website and its original store content, branding, layout, graphics, written material, and other protected elements are owned by or licensed to BrightWave29 and are protected by applicable intellectual property laws.
You may not reproduce, distribute, commercially exploit, or republish protected website content without appropriate authorization.
11. Third-Party Services
Our website may use third-party services for functions such as payments, website hosting, analytics, and order fulfillment.
BrightWave29 is not responsible for third-party services beyond the extent required by applicable law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, BrightWave29 will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may legally be limited or excluded.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted.
13. Changes to These Terms
We may revise these Terms periodically to reflect operational, legal, regulatory, or service changes.
The current version will be published on our website with an updated revision date.
14. Governing Law
These Terms will be governed by applicable law, subject to mandatory consumer protection rules and other rights that may apply based on the customer's jurisdiction.
15. Contact
Questions regarding these Terms may be directed to:
BrightWave29
4995 Tynebrae Rd, Lexington, KY, United States
859-421-3967
support@BrightWave29.space